Best Appliances to Buy Scratch and Dent (And Which to Skip)

Scratch and dent appliances can save you hundreds or even thousands of dollars. But some appliances are better scratch and dent buys than others. Here's the breakdown.

The Best Scratch and Dent Buys

These appliances offer the best value when bought with cosmetic damage:

1. Refrigerators — Best Overall Value

Why they're great scratch and dent buys:

• Side and back panels are hidden once installed
• Highest retail prices = biggest dollar savings
• Cosmetic damage rarely affects performance
• Most damage happens during delivery (external only)

What to check: Make sure the door seals properly and the compressor runs quietly. Dents on door fronts affect resale value more than side dents.

2. Washing Machines — Hidden Damage Sweet Spot

Why they're great:

• Top and sides are usually hidden in a laundry closet
• Simple mechanics mean cosmetic damage stays cosmetic
• Scratches on the lid don't affect wash quality

What to check: Run a quick cycle if possible. Listen for unusual sounds during spin. Check the drum for dents (rare, but affects function).

3. Dryers — Same Logic as Washers

Why they're great:

• Paired with washers, so side damage is hidden
• Fewer moving parts than washers
• Dents don't affect drying performance

What to check: Verify the drum spins freely and heating elements work. Check the door seal.

4. Ranges and Stoves — Great for Built-Ins

Why they're great:

• Sides are completely hidden when installed between cabinets
• Back panel is against the wall
• Only the front matters visually

What to check: Test all burners (gas or electric). Check oven heating and door seal. Avoid units with dented control panels.

5. Dishwashers — Almost Always Hidden

Why they're great:

• Fully hidden under countertop once installed
• Only the door front is visible
• Side and top damage is irrelevant

What to check: Look for spray arm damage, rack condition, and door seal. Run a rinse cycle if possible.

Appliances to Buy Carefully

These can be good deals, but require more inspection:

Chest and Upright Freezers

The catch: These often sit in visible locations (garage, basement). All sides may be visible.

Buy if: Damage is on the back or bottom. Skip if the dent is on the front or lid.

Over-the-Range Microwaves

The catch: Mounted at eye level, so damage is visible.

Buy if: Scratch is small or on top (hidden by cabinet). Skip dented doors or damaged control panels.

Wall Ovens

The catch: Front-facing installation means door damage is always visible.

Buy if: Damage is on sides (hidden in cabinet cutout). Be picky about door condition.

Appliances to Skip (Usually)

Countertop Appliances

Microwaves, toasters, coffee makers—the savings usually aren't worth it:

• Already inexpensive new
• All surfaces visible
• Savings often under $50
• No installation to hide damage

Display/Smart Features

Be cautious with:

• Refrigerators with front displays (cracked screens)
• Ranges with digital control panels (button damage)
• Smart appliances with connectivity features

Cosmetic damage near electronics sometimes indicates handling issues that affected internal components.

Used (Not Just Scratched)

Some retailers mix "scratch and dent" with refurbished or returned units. Know what you're getting:

• Scratch and dent: New, never used, cosmetic damage only
• Open box: May have been used briefly or demo'd
• Refurbished: Repaired and resold, may have had issues

Always ask: "Was this unit ever powered on before?"

Damage Location Cheat Sheet

| Damage Location | Visibility After Install | Recommendation | |-----------------|-------------------------|----------------| | Back panel | Hidden | ✅ Always buy | | Sides | Usually hidden | ✅ Great buy | | Top | Often hidden | ✅ Good buy | | Bottom/feet | Hidden | ✅ Always buy | | Door front | Visible | ⚠️ Depends on severity | | Control panel | Visible | ❌ Usually skip | | Interior | Visible when open | ❌ Usually skip |

How to Inspect Before Buying

The 5-Minute Checklist

1. Document all damage — Take photos, note locations
2. Check model number — Verify it matches the price tag and spec sheet
3. Test functionality — Ask staff to plug it in
4. Inspect seals — Doors should close firmly with no gaps
5. Get warranty in writing — Most carry full manufacturer warranty

Questions to Ask

• "Is this covered by the full manufacturer warranty?"
• "What's your return policy on scratch and dent?"
• "Has this unit ever been plugged in or used?"
• "How long has it been on the floor?"
• "Is there any damage I can't see from here?"

Where to Find the Best Deals

Best selection:

• Appliance outlet stores
• Big box scratch and dent sections
• Manufacturer outlet stores

Best prices:

• Local appliance dealers (more negotiating room)
• End-of-year clearance events
• Post-holiday sales

Best warranties:

• Manufacturer outlets (factory-backed)
• Authorized dealers (full coverage)

The Bottom Line

The best scratch and dent deals are appliances where the damage disappears after installation. Refrigerators, dishwashers, and washers/dryers are almost always great buys. Be more selective with visible appliances like wall ovens and microwaves.

Before buying:

• Know where the appliance will be installed
• Identify which surfaces will be hidden
• Test functionality, not just appearance
• Get the warranty in writing

Your wallet will thank you.