How to Inspect Scratch & Dent Appliances Before Buying

The 10-Minute Inspection That Saves Hundreds

Buying scratch and dent appliances is one of the smartest ways to save on major purchases — but only if you know what to inspect. Most cosmetic damage is irrelevant once installed, but functional issues can turn a great deal into an expensive mistake.

This guide covers every appliance category with specific inspection checklists. Spend 10 minutes inspecting at the store and you'll buy with confidence.

Universal Rules (All Appliances)

Before diving into category-specific checklists, here are the rules that apply to every S&D purchase:

1. Power it on. Any reputable retailer will let you test the unit. If they refuse, leave.
2. Check the model number. Search it on your phone. Is it current? Is it recalled? Is it discontinued?
3. Understand what gets hidden. Side, back, and top panel dents disappear after installation in most kitchens.
4. Ask about the warranty. Most S&D units carry full manufacturer warranty. Verify before buying.
5. Know the return policy. Get it in writing. Reputable stores offer 30-day minimum returns.

Refrigerator Inspection Checklist

Refrigerators are the most common S&D appliance and one of the smartest buys. (See our refrigerator guide)

Must test:

• Compressor running — listen for quiet, steady hum (clicking or rattling = walk away)
• Ice maker cycle (if equipped) — the #1 failure point
• Water dispenser flow and filter housing integrity
• Both doors seal firmly with no gaps
• Interior lights activate when doors open
• Temperature reaches 37°F (fridge) and 0°F (freezer) within a reasonable time

Damage that's OK:

• Side panel dents (hidden between cabinets)
• Top dents (hidden under cabinets)
• Back panel dents (hidden against wall)
• Minor stainless steel scratches (buff out with stainless cleaner)

Deal-breakers:

• Compressor noise (clicking, rattling, grinding)
• Door seal gaps (causes frost, increases energy cost)
• Cracked shelving or door bins (replacement cost adds up)
• Non-functioning ice maker (expensive repair, $200-400)

Washer & Dryer Inspection Checklist

Laundry appliances are excellent S&D candidates. (See our washer & dryer guide)

Must test:

• Run a quick wash cycle — listen for unusual vibration during spin
• Spin the dryer drum by hand — should rotate smoothly
• Check all hose connections for signs of leaking
• Verify the control panel and all cycle selections respond
• Test the door latch — should close firmly

Damage that's OK:

• Side panel dents (hidden when side-by-side or stacked)
• Top panel dents on dryers (hidden in closet setups)
• Back panel scratches and dents (against wall)
• Minor finish scratches on stainless or white

Deal-breakers:

• Drum grinding noise (worn bearings, $300-500 repair)
• Water leaking from any connection or the pump area
• Drum not spinning (motor or belt issue)
• Burning smell during operation (electrical problem)

Dishwasher Inspection Checklist

Dishwashers may be the single best S&D appliance category. (See our dishwasher guide)

Must test:

• Open the door and check spray arms rotate freely
• Inspect the door gasket for tears or gaps
• Slide all racks in and out — bent rails are expensive to fix
• Verify the control panel responds to all buttons
• Look at the interior tub for rust spots

Damage that's OK:

• Top, side, and back panel dents (completely hidden under counter)
• Minor door panel scratches on stainless (can be buffed)
• Packaging damage with no visible dents (best-case scenario)

Deal-breakers:

• Bent or broken rack rails (replacement racks cost $80-150)
• Door gasket tears (causes leaking)
• Interior tub rust (indicates moisture damage)
• Non-responsive control panel

Range & Oven Inspection Checklist

Ranges offer strong S&D value. (See our range guide)

Must test:

• Every burner — gas should have even flame, electric should heat evenly
• Oven at 350°F — should reach temperature within 15 minutes
• Oven door opens, closes, and seals properly
• Broiler function if equipped
• Convection fan runs without noise

Damage that's OK:

• Side panel dents (hidden between cabinets)
• Back panel dents (against wall)
• Minor scratches on stainless front

Deal-breakers:

• Glass cooktop cracks (safety hazard, not just cosmetic)
• Bent oven door hinges (won't seal, causes heat loss)
• Gas burners with uneven or yellow flame (gas valve issue)
• Non-functioning control panel or oven thermostat

The Final Check

Before you pay, run through this quick summary:

1. Did you power it on and test every feature? Yes / No
2. Is the damage cosmetic only, in areas hidden after installation? Yes / No
3. Does it carry the full manufacturer warranty? Yes / No
4. Does the retailer offer a return policy (30+ days)? Yes / No
5. Is it a reliable brand? (Check our reliability guide) Yes / No

Five yeses = confident purchase. Any no = proceed with caution or walk away.